Re: License Expired error message

pinPDF

License Expired error message

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cprompt 01-19-2009, 11:09
We have a user who has been running our software that uses pinPDF perfectly for a year. They moved the application to a new PC running XP SP3 and now they can not create any PDF files. When we debug it and display the ErrorMessage property of the pinPDF object it says "License Expired!". They have re-installed pinPDF and re-entered their license key yet it still does not work.

Any ideas?

Thank you.

Re: License Expired error message

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cprompt 01-19-2009, 11:15
Just to add, the PDF object created (in VB6) as follows:

set PDF = CreateObject("pinPDFLib.cPDF")

then

pinPDF.LicenseKey = TheLicenseKey

if that helps.

Re: License Expired error message

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Pintexx Support 01-19-2009, 1:24
Hello,

which version of the pinPDF you are using ?

Regards,
Hans-Peter

Re: License Expired error message

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cprompt 01-19-2009, 2:47
Hi Hans-Peter,

It should be 2.0.0927 but I will confirm this with the user.

Thanks,
Jason.

Re: License Expired error message

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cprompt 01-20-2009, 4:40
Big thanks to Hans-Peter for sorting this out for me. Somehow, the customer had corrupted the pinPDF registry entry which invalidated their license key.